AT&T has announced that it has restored wireless coverage after a recent outage that affected its network across the U.S. The outage left many customers without cellphone service for several hours. The company has stated that affected customers will receive a $5 credit on their account as compensation for the inconvenience. This credit will be applied within two billing cycles.
AT&T has clarified that the $5 credit will not apply to AT&T Business, prepaid service, or Cricket, its low-cost wireless service. However, the company has assured prepaid customers that they will have alternative options available to them if they were impacted by the outage.
The outage, which occurred early Thursday, affected thousands of AT&T users across the country. AT&T has attributed the incident to an error in coding, stating that it was not the result of a cyberattack.
Overall, AT&T’s response to the outage has been to provide compensation to affected customers and to ensure that they are kept informed of any developments.
